Our website address is: https://louiserosecouture.com.
This privacy policy sets out how Louise Rose Couture uses and protects any information that you give when you use this website.
Louise Rose Couture is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and the General Data Protection Regulations 2018 (GDPR).
Louise Rose Couture may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22nd May 2018.
What we do with the information we gather;
If you are a customer;
If you purchase from us online, your payment will go through PayPal and you will be required to provide your name, email address and postal address, in order for us to fulfil your order.
If you purchase from one of our stockists or direct from our studio, you will be required to provide your name, email address and contact number, in order to contact you regarding fitting appointments and collection of your order. If you wish for your order to be posted, we will require your postal address.
We will only use this information to get in touch with you regarding your order. We may ask for your permission to contact you after your order is complete, with regards to asking for feedback or photos of you in your purchase, you reserve the right to decline. If you chose to sign up to our newsletter, then you will receive our quarterly emails, which you can unsubscribe from at any time.
If you are subscribed to our newsletter;
We use Mailchimp to store data and send out our newsletter. The double opt in means that you will receive an email where you will need to confirm that you want to be signed up, meaning that you won’t receive emails from us unless you want to.
Your email address collected on Mailchimp will only be used for this purpose, and we use this data under the GDPR lawful basis of Consent, which means that by signing up to our newsletter, you are giving us permission to send you marketing emails. You may unsubscribe (opt-out) at any time. Every email we send has an unsubscribe link at the bottom.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may unsubscribe from our newsletter at any time – newsletters are sent via Mailchimp and include a “manage preferences” and “unsubscribe” link at the bottom of every email.
If you have purchased from Louise Rose Couture, your information will only be stored for legal purposes, which include accounting and tax purposes for HMRC.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
